We’ve been installing beautiful natural stone countertops for happy clients for over twenty years, including Love It or List It as seen on HGTV, and we’re always excited to start a new project!
Curious about how to start your remodeling project with us? Take a look at the steps we take when installing your dream stone countertops from start to finish.
The first step in your project is simply to get in touch with us and make an appointment with one of our friendly specialists to discuss your upcoming project.
Whether in person or by video chat, our friendly staff can give you a tour of our 4,000 square foot showroom with 14 full-size vignettes that will provide you with the ultimate design inspiration. You’ll enjoy a hands-on experience with our world class team guiding you through the process from start to finish.
While we have samples, full slabs, and inspirational displays for you to view, we do recommend that you bring your own ideas and inspiration as well. This could take the form of sharing inspirational pictures, samples of your cabinets, tile, fabric and/or wall color…really anything that will help bring your design to life!
Our specialists will then explain all the options available for your project and make recommendations on the style of countertops that best match your unique requirements and achieve the overall design goal for your project.
While discussing your new countertops, we’ll also go over other options to consider upgrading during your project, including but not limited to sinks, faucets, and backsplashes.
To provide you with a project estimate we’ll just need a hand drawing/blueprint of your kitchen/bathroom cabinets for the project you are working on with accurate dimensions. If you feel like you’ll need help with this, we’ll send one of our knowledgeable technicians to your home to measure dimensions for you for free with no obligation.
Now it’s time to select the material that will soon become your new countertop! We’ll arrange an appointment with you to visit our on-site slab yard where we keep more than 65 different colors of slabs in inventory for you to pick the perfect slab for your brand new countertop.
Now we’re ready to start measuring your project space and create your project template!
Once you’ve finished making your material, edge, sink and stove selections, have returned your signed estimate and provided the required deposit, we’ll schedule a date to create your project template.
If you’re planning on keeping your existing tile backsplash, additional discussion may be needed prior to your template appointment. Since we cannot be sure if some areas of the counter might be higher or lower than the tile, keeping the existing tile makes it much harder for us to perform a quality installation and it takes much more time to template and install!
During your template appointment we’ll confirm your project details with you and check your existing cabinets to confirm they are level. If any issues are found regarding your cabinet levels, we’ll explain what options are available to address these. We can adjust our countertops during installation for cabinets that are less than 3/16th out of level, however, anything above the 3/16th threshold will require adjustments and may result in an additional cost. Absolute Stone will not install surfaces on cabinets more than 3/16th out of level as this is likely to result in damage to your counter, or cause the appearance of the final product to not meet our high quality standards.
During your template appointment, we’ll also discuss any overhangs on islands or bar areas, the required clearance and access needed for large counter pieces or islands, and the types of tiles and backsplashes that might be needed for your project.
While creating your project template, we’ll make note of any areas that may be damaged during installation including trim work or tile that may need to be cut for proper nesting of your countertop, and existing overhead or side cabinets. If any issues are found we’ll make sure to discuss these with you. Absolute Stone reserves the right to refuse to fabricate and install any project where customer preferences concerning the items noted above will prevent us from installing the product in a manner that our experience dictates will produce the best results. We will return your deposit in this instance, as long as there are no restocking fees associated with special order material.
Once we’ve confirmed the project details with you for the template area, we’ll then take accurate measurements of the project area using our laser template system.
After measurements are taken, we’ll then summarize all the information with you before leaving and may ask you to sign off on any special items required. Please note that changes to any project details are not permitted after the template appointment.
Finally, your template measurements will then be processed by our drawing department who will create a final layout drawing for your approval. Once you’ve checked dimensions and details thoroughly and are happy to approve, we’ll then move on to installation!
Now it’s time to install your dream countertops and make your kitchen or bathroom look fabulous!
One of our friendly team members will be in touch to schedule your installation appointment and we’ll ensure to confirm your appointment the day before your planned installation.
We want each of our customers to have a kitchen and bathroom space that they and their family can feel comfortable and relaxed in. From granite and marble to soapstone and quartz, we use only the best materials to manufacture high-quality custom slabs of natural stone. No matter what type of design or color you think you may be interested in, our dedicated team of knowledgeable professionals will work with you to turn your vision into a reality.
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